FAQ

  • What should I do if I suspect an e-mail is not legitimate or might be malicious?
  • What should I do to best protect my computer on campus?
  • What is a firewall?
  • Why is it important to stay updated?
  • How do I update my machine?
  • How do I configure Skype when running on the FIU Network?
  • How can I report an Incident?
  • What is considered to be sensitive information?
  • What do I do if my machine is compromised?
  • Am I in danger of copyright infringement?

Media Sanitation

  • What is meant by "Sanitized"?
  • What type of equipment do I need to have sanitized?
  • Why do I need to have my items sanitized?
  • My computer is really old! It won’t even boot up anymore! Why should I bother?
  • How do I go about having my storage devices sanitized?
  • What is an "MSCID" (tag)?
  • How long will the process take?
  • What if my hard drive is missing?
  • Why can’t I wipe the drive myself?
  • So, what happens to all these storage devices? / I picked up a computer from property control, but it does not have a hard drive. What good is it to me?